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FREQUENTLY ASKED QUESTIONS
You've got questions? Well, here are all the answers...
WHAT IS POLYMER CLAY?
Depending upon the manufacturer, it is a varying mix of powered
poly-vinyl chloride (think sprinkler pipe) and ceramic clay,
with the appropriate elasticizers and catalyzing agents. Generally
speaking the more clay the stiffer the final product is.
HOW DURABLE IS POLYMER CLAY?
It is waterproof, non-toxic, and will not shatter or crumble
like ceramic, glass or bread dough ornaments.
HOW CAN I REPAIR A BROKEN ORNAMENT?
Just place a drop of GEL super glue on the broken piece, press
the pieces together for 10 to 15 seconds, and it's done. (Just
make sure the pieces are aligned as well as possible, it makes
a better joint.)
WHAT CAN I USE TO PERSONALIZE AN ORNAMENT?
Any fine line PERMANENT black felt tip pen will work. We find
that the colored ink pens do not last much more than a year.
WILL MY ORDER LOOK EXACTLY LIKE THE WEB PHOTOS?
They will be very similar, but not exactly the same. The reason
is we use our hands, not molds to make our ornaments.
WHAT IS THE BEST WAY TO STORE MY ORNAMENTS?
Just wrap them in tissue like the rest of your ornaments to
keep them from rubbing and scratching each other.
WILL THEY MELT IN MY ATTIC?
No, hot climates will not harm the clay. Its melting point
is over 400 degrees F. We do recommend that ornaments be stored
flat and not have a lot of weight stacked on top of them.
DO WE WHOLESALE?
Nope, sorry. Our primary focus lies in creating the perfect
personalized ornament, one at a time.
DO WE GIVE QUANTITY DISCOUNTS?
Only if the order is for 24 or more of the SAME ornament,
and no changes whatsoever. Please write or email
us if you have any questions.
WHERE DO YOU RETAIL YOUR ORNAMENTS?
Right here online! Browse through any of our products at any
time. Over the phone, or in person at a wide selection of
shows and festivals we attend annually. We'd love to meet
you, Please see our Show Schedule
for places and dates.
WEDDING CAKE TOPS?
Sorry but we no longer make wedding cake tops.
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